A federal judge in the Northern District of California recently dismissed a class action complaint accusing Google of unlawfully wiretapping calls to Verizon’s customer service center through its customer service product, Cloud Contact Center AI. See Ambriz v. Google, LLC, No. 3:23-cv-05437 (N.D. Cal. June 20, 2024).
Plaintiff Misael
Continue Reading California Federal Court Dismisses Complaint Accusing Google of Wiretapping Customer Service Calls