A court in the Northern District of California recently denied Google’s request to prevent more than 69,000 putative class members from opting out of a certified class in favor of pursuing individual arbitration of their claims against Google. See In re Google Assistant Privacy Litig., 2025 WL 510435, at *1
Continue Reading California Federal Court Permits Thousands of Arbitration Opt-Outs from Certified Class
Hannah Nelson
Hannah Nelson is an associate in the firm’s Palo Alto office and a member of the Litigation and Investigations Practice Group. Her practice focuses on defending class actions in the technology industry, including privacy class actions and consumer class actions.
California Federal Court Dismisses Complaint Accusing Google of Wiretapping Customer Service Calls
By Hannah Nelson on
A federal judge in the Northern District of California recently dismissed a class action complaint accusing Google of unlawfully wiretapping calls to Verizon’s customer service center through its customer service product, Cloud Contact Center AI. See Ambriz v. Google, LLC, No. 3:23-cv-05437 (N.D. Cal. June 20, 2024).
Plaintiff Misael…
Continue Reading California Federal Court Dismisses Complaint Accusing Google of Wiretapping Customer Service Calls