On June 20, 2023, the Federal Communications Commission (“FCC”) released a Notice of Proposed Rulemaking (“NPRM”) to require cable operators and direct broadcast satellite (“DBS”) providers to display an “all-in” price for their video programming services in their billing and marketing materials. The White House issued a press release that same day expressing its support for the proposed new rules, noting that the proposal is consistent with the Administration’s efforts “to crack down on junk fees in order to increase transparency.”
Brief Background
Federal law authorizes the FCC to adopt public interest regulations for DBS and directs the agency to adopt cable customer service requirements. In 2019, Congress passed the Television Viewer Protection Act of 2019 (“TVPA”), which revised the Communications Act to add a new section relating to, among other things, greater transparency in subscribers’ bills. In 2021, the Media Bureau sought comment on what steps multichannel video programming providers had taken to implement the TVPA requirements and whether those steps furthered Congress’s goal of protecting consumers who purchased video programming service. According to the FCC, the practice of charging consumers “fees” (e.g., regional sports programming fees) that are actually charges for paid video programming services has continued since the adoption of the TVPA.
Proposed Rules and Questions
The NPRM seeks comments on the following four topics: (1) the specifics of the proposal, (2) existing requirements related to truth-in-billing, (3) marketplace practices regarding advertising and billing, and (4) the FCC’s legal authority to adopt the proposal.
- Proposal details. The FCC’s proposed rule would require cable operators and DBS to provide an “aggregate cost” (i.e., the total cost of all video programming services, without additional taxes and charges unrelated to video programming) as a “prominent” single line item on subscribers’ bills and all promotional materials that advertise price. The proposed rule would also permit cable operators and DBS providers to complement the aggregate figure with an itemized explanation. The FCC requests comment on various issues, including: whether the term “prominent” is specific enough or requires more detail; whether providers that bundle video programming services with other services are able to readily identify the amount of the bill attributable to video programming; and whether the FCC should consider adopting different requirements or exempting certain materials based on their size.
- Existing requirements. The FCC seeks comment on whether any existing laws and protections regulate advertising and billing practices that involve charges for video programming that are listed separately on bills (e.g. taxes, fees, and surcharges). Specifically, the FCC notes that there could be state or local requirements and ask whether any franchising authorities have regulations or franchise agreement terms about these types of billing and advertising practices.
- Marketplace practices. The FCC seeks comment on industry practices regarding service pricing categorization. For example, the FCC asks if there is a business purpose for characterizing a service rate increase as a tax, fee, or surcharge.
- Legal authority. The FCC tentatively concludes that it has legal authority to implement the proposed rule and, moreover, that the proposed rule is consistent with the First Amendment. The FCC requests comment on its tentative conclusion and legal analysis.
Stakeholders interested in commenting on the proposed rule have 60 days from the date that the NPRM is published in the Federal Register (date TBD).