Consumer

On March 17, Colorado Governor Jared Polis released a draft bill that would substantially overhaul the Colorado AI Act, replacing its core requirements with a narrower regime focused on disclosure, recordkeeping, and consumer notice requirements for “automated decision-making technology” (“ADMT”).  The proposal, which is still in draft form and

Continue Reading Colorado Officials Push to Repeal and Replace the Colorado AI Act

The Federal Trade Commission (FTC) is poised to re-start a rulemaking process regarding disclosures and requirements for subscription and auto-renewing products and services.  On January 30, 2026, the FTC submitted a draft Advance Notice of Proposed Rulemaking (ANPRM) on the Rule Concerning the Use of Prenotification Negative Option Plans (the Rule), commonly known as the Negative Option Rule, to the Office of Information and Regulatory Affairs (OIRA) for review. 

Continue Reading FTC Restarts Negative Option Rulemaking Process

Consumer protection law across EMEA continues to evolve rapidly in response to digitalization, emerging technologies (particularly AI) and the continued expansion of online commerce. As we move into 2026, regulators are preparing significant reforms that will reshape business obligations and strengthen consumer‑protection enforcement. Below is an overview of the most important developments to watch this year.

Continue Reading What to Watch in 2026: Key Developments in EMEA Consumer Protection

On December 2, Greystar agreed to a $24 million settlement over allegations it misled renters by omitting mandatory fees from advertised monthly rents.  This settlement underscores the FTC’s continuing scrutiny of “junk fees” and signals that the FTC may pursue rulemaking requiring greater transparency in rental fee advertising. 

Continue Reading Greystar’s $24 Million Settlement Signals FTC Crackdown on Hidden Rental Fee

On November 19, 2025, the European Commission unveiled its 2030 Consumer Agenda, setting out priorities for EU consumer policy over the next five years. Below is an overview of the six key measures most relevant to industry.

Continue Reading European Commission Announces 2030 Consumer Policy Strategy

On November 12, 2025, the European Commission launched two public consultations that could significantly reshape EU product compliance rules. To participate, stakeholders – including businesses, consumer groups, and industry associations – are invited to complete the Commission’s online questionnaires, available until February 4, 2026.

Continue Reading Help Shape the Future of EU Product Compliance: Participate in the Public Consultations

On September 17, 2025, the Federal Trade Commission (“FTC”) and seven states – Colorado, Florida, Illinois, Nebraska, Tennessee, Utah, and Virginia – sued Live Nation and Ticketmaster for violations of Section 5 of the FTC Act and the Better Online Ticket Sales Act (“BOTS Act”). Additionally, each state Attorney General alleges violation of various state consumer protection laws, including the Colorado Consumer Protection Act, Florida Deceptive and Unfair Trade Practices Act, Illinois Consumer Fraud and Deceptive Business Practices Act, Illinois Uniform Deceptive Trade Practices Act, Nebraska Uniform Deceptive Trade Practices Act, Tennessee Consumer Protection Act, and Utah Consumer Sales Practices Act.   

Continue Reading FTC Sues Live Nation and Ticketmaster for Deceptive Pricing Tactics

On August 20, 2025, the Federal Trade Commission (“FTC”) sued Fitness International, LLC and Fitness & Sports Club LLC – the parent companies of LA Fitness and other gym chains – for  violations of Section 5 of the FTC Act and the Restore Online Shoppers’ Confidence Act (“ROSCA”) in connection with alleged practices that make it difficult for their customers to cancel their gym memberships and other add-on services. The FTC seeks a court order prohibiting the allegedly unfair and unlawful conduct and restitution to consumers harmed by the difficulty in cancelling memberships.

Continue Reading FTC Sues LA Fitness Operators for Unfair Gym Cancellation Policies

As the California Legislature’s 2025 session draws to a close, lawmakers have advanced over a dozen AI bills to the final stages of the legislative process, setting the stage for a potential showdown with Governor Gavin Newsom (D).  The AI bills, some of which have already passed both chambers, reflect

Continue Reading California Lawmakers Advance Suite of AI Bills

In August, the Federal Trade Commission (“FTC”) announced a $14 million settlement with Match Group, Inc. and Match Group, LLC (collectively, “Match”), the parent companies of online dating platforms Match.com, OkCupid, PlentyOfFish, and other dating sites. In addition to monetary relief, the settlement includes significant injunctive provisions aimed at addressing alleged deceptive marketing and unfair billing practices. This resolution marks a significant development in the FTC’s ongoing efforts to monitor and regulate subscription-based services in the digital space.

Continue Reading FTC Secures $14 Million Settlement with Match Group Over Deceptive Subscription Practices