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Jehan Patterson

Drawing from experience as a senior litigation counsel in the Office of Enforcement at the Consumer Financial Protection Bureau (CFPB) and in private practice, Jehan Patterson advises and represents clients on consumer protection matters, including issues relating to advertising, data privacy and security, and financial services. She has represented banks, non-banks, and individuals in supervisory, enforcement, and rulemaking matters before the CFPB, the Federal Trade Commission (FTC), the Office of the Comptroller of the Currency (OCC), and the Federal Reserve Board of Governors (FRB).

While at the Bureau, Jehan investigated numerous providers of consumer financial products and services for violations of federal consumer financial laws and regulations, including the Consumer Financial Protection Act’s prohibition against unfair, deceptive, and abusive acts and practices, resulting in entry of administrative consent orders and federal district court judgments. Some of her notable settlements imposed extensive injunctive relief requiring entities to make significant investments in their technology systems and compliance programs to avoid future violations of law. Jehan coordinated on parallel matters with the United States Department of Justice and on enforcement investigations with states Attorneys’ General offices and state banking regulators. Among other matters, she led an investigation of a non-bank that culminated in a settlement joined by the Attorneys General of approximately 42 states and the District of Columbia.

Jehan also litigated on behalf of the Bureau, including representing the Bureau in its first advisory jury trial, obtaining a temporary restraining order and preliminary injunction to shut down a network of student loan debt relief companies and freeze their assets, and defeating a defendant’s motion for attorney’s fees and costs.

On August 20, 2025, the Federal Trade Commission (“FTC”) sued Fitness International, LLC and Fitness & Sports Club LLC – the parent companies of LA Fitness and other gym chains – for  violations of Section 5 of the FTC Act and the Restore Online Shoppers’ Confidence Act (“ROSCA”) in connection with alleged practices that make it difficult for their customers to cancel their gym memberships and other add-on services. The FTC seeks a court order prohibiting the allegedly unfair and unlawful conduct and restitution to consumers harmed by the difficulty in cancelling memberships.Continue Reading FTC Sues LA Fitness Operators for Unfair Gym Cancellation Policies

In August, the Federal Trade Commission (“FTC”) announced a $14 million settlement with Match Group, Inc. and Match Group, LLC (collectively, “Match”), the parent companies of online dating platforms Match.com, OkCupid, PlentyOfFish, and other dating sites. In addition to monetary relief, the settlement includes significant injunctive provisions aimed at addressing alleged deceptive marketing and unfair billing practices. This resolution marks a significant development in the FTC’s ongoing efforts to monitor and regulate subscription-based services in the digital space.Continue Reading FTC Secures $14 Million Settlement with Match Group Over Deceptive Subscription Practices

On August 7, 2025, the Federal Trade Commission (“FTC”) announced a $45 million settlement with online lead generator MediaAlpha, Inc. and its subsidiary QuoteLab, LLC (collectively, “MediaAlpha”), resolving allegations that the companies misled consumers seeking health insurance products. According to the FTC, MediaAlpha tricked consumers into sharing sensitive personal information under the guise of offering health insurance options through their lead generation sites. MediaAlpha allegedly then used that data for abusive telemarketing, including calling numbers on the National Do Not Call Registry. The FTC also alleged that MediaAlpha auctioned off consumers’ information to third-party lead generators and telemarketers, who similarly used that data to make illegal telemarketing calls.Continue Reading FTC Takes Aim at Online Lead Generator

With the Trump administration’s renewed focus on American manufacturing, FTC Chairman Andrew N. Ferguson’s recent declaration that July 2025 is “Made in the USA” Month appears to signal a renewed emphasis on Made in USA enforcement.  The FTC has a long history of scrutinizing these claims and the more recently-issued Made in USA Rule sets strict compliance standards with the threat of significant monetary penalties for non-compliance.  And while Chairman Ferguson’s statement nods to the importance of preventing deception in this area, it emphasizes that advertisers should be making Made in USA claims whenever they are appropriate.Continue Reading FTC Declares July as “Made in the USA” Month

On October 16, the Federal Trade Commission (“FTC”) announced a final “click-to-cancel” rule that amends the previous Negative Option Rule to “make it as easy for consumers to cancel their enrollment as it was to sign up.” The Rule also imposes extensive requirements regarding misrepresentations, disclosures, and consent, among others.

Continue Reading FTC Issues Final “Click-to-Cancel” Rule