Lawmakers and regulators at both the state and federal levels are increasingly focusing on consumer protection considerations relating to algorithmic pricing. On September 25, the Federal Trade Commission (“FTC”) closed the comment period on a proposed enforcement policy statement on personalized pricing. The proposed statement is the FTC’s preliminary view on whether personalized pricing practices could be deceptive or unfair, and on when the agency would expect an affirmative disclosure when personalized pricing is used. The FTC’s proposed policy statement drew more than 4,500 comments from a variety of perspectives, such as small businesses, food, and technology. Many commenters raised concerns about the statement’s current broad scope, including whether the FTC would distinguish between use cases involving personal data to provide individualized price increases on the one hand and discounts or other savings or promotions that lower prices for consumers on the other. Commenters also urged the agency to preserve loyalty programs and other long-standing practices in which companies provide tailored pricing to certain customer segments.

On October 28, 2026, the FTC announced it is also conducting a market study of certain participants to understand whether industry utilizes personal data to set pricing and compensation. This follows the Commission’s earlier study on personalized pricing from 2024 and the FTC staff’s publication of initial findings from that study.

If it becomes final, the FTC’s policy statement would serve as a federal counterpart to New Jersey, New York, Connecticut, and Maryland, which have all enacted laws that address these practices and many more states that have proposed legislation. The legislative trend is also extending to the local level, with Seattle becoming the first city to prohibit certain algorithmic pricing practices. Generally, these laws target the use of personal data and algorithmic tools to set individualized prices. However, there is significant variation in the legal approaches:

  • Sector-specific bans (New Jersey, Maryland, Seattle). New Jersey’s Fair Price Protection Act prohibits using “surveillance pricing” to determine or vary the sale price of groceries and other foodstuffs based on personal data. Maryland’s Protection from Predatory Pricing Act prohibits food retailers and third-party delivery providers from using “dynamic pricing” to set higher prices for covered grocery items. Seattle’s ordinance prohibits a delivery service provider, mixed-use grocery business, or a grocery business that has 20 or more retail locations globally from using “algorithmic-based price discrimination.”
  • Disclosure (New York). New York’s law applies across sectors and requires businesses to clearly disclose when they are using personalized algorithmic pricing. The New York legislature also passed amendments that would shift away from a disclosure-based approach and instead prohibit “surveillance pricing.”
  • Ban and Disclosure (Connecticut). Connecticut prohibits retail sellers and third-party delivery services from using algorithmic pricing for any purpose other than setting a discounted price, subject to exceptions. Where an exception applies, the business must disclose: “This price was increased using your personal data”.

Key Challenges

Broadly-drafted laws may sweep in and even prohibit common pricing strategies that benefit consumers, such as personalized coupons, loyalty rewards, and targeted discounts. Exceptions for discounts are not uniform across jurisdictions.

Accordingly, given the patchwork of state algorithmic pricing laws and the potential for federal enforcement if the FTC policy statement is finalized, businesses should determine whether they are a covered entity, what practices may be impacted by these laws, whether there are any statutory exceptions that would apply, and identify the marketing collateral and pricing flows that may require updates to comply with bans or disclosure requirements.

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Photo of Laura Kim Laura Kim

Laura Kim has a proven track record of successfully resolving clients’ most important consumer protection matters before the FTC, State AGs, and the NAD. She is well-known for her insider knowledge of the FTC as well as her practical approach to accomplishing her…

Laura Kim has a proven track record of successfully resolving clients’ most important consumer protection matters before the FTC, State AGs, and the NAD. She is well-known for her insider knowledge of the FTC as well as her practical approach to accomplishing her clients’ objectives.

As chair of Covington’s Advertising & Consumer Protection Investigations practice group, Laura represents corporate and individual clients in investigations before the FTC and State Attorneys General. She also provides pragmatic compliance advice on a wide range of consumer protection issues, including substantiating claims involving generative artificial intelligence, environmental benefits, and “Made in USA.” She counsels brands on emerging issues involving influencers, consumer reviews, AI-generated content, and subscription autorenewals. Laura regularly represents both challengers and advertisers before the NAD, achieving favorable outcomes in matters involving artificial intelligence, influencers, and claim substantiation.

During her twelve-year tenure at the FTC, Laura served as Assistant Director in two divisions of the Bureau of Consumer Protection, Attorney Advisor to Chairman William E. Kovacic, and Chief of Staff to Bureau Director Jessica Rich. She oversaw major rulemakings—including the Green Guides and the Telemarketing Sales Rule—and supervised dozens of investigations and enforcement actions. As Assistant Director in the Division of Enforcement, Laura also supervised compliance monitoring and enforcement proceedings for companies under federal court or Commission order.

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Lindsey chairs the firm’s global Data Privacy and Cybersecurity practice. She advises clients in their…

Lindsey Tonsager is a recognized leader in representing companies before federal and state regulators, and is renowned for advising on minor protection, AI, and state comprehensive privacy laws.

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Lindsey also assesses privacy and data security risks in complex corporate transactions where personal data is a critical asset or data processing risks are otherwise material. In light of a dynamic regulatory environment where new state, federal, and international data protection laws are always on the horizon and enforcement priorities are shifting, she focuses on designing risk-based global privacy programs for clients that can keep pace with evolving legal requirements and efficiently leverage the clients’ existing privacy policies and practices. She conducts data protection assessments to benchmark against legal requirements and industry trends and proposes practical risk mitigation measures.

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Jayne Ponder counsels companies on the intersection of privacy, AI, and emerging technology regulation, and routinely represents clients in regulatory inquiries, investigations, and enforcement matters before federal and state agencies.

Jayne counsels clients across industries to launch and enhance products, services, and governance…

Jayne Ponder counsels companies on the intersection of privacy, AI, and emerging technology regulation, and routinely represents clients in regulatory inquiries, investigations, and enforcement matters before federal and state agencies.

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Photo of Jehan Patterson Jehan Patterson

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Jehan Patterson leverages her extensive experience as a civil litigator and trial attorney in private practice and for the federal government to provide actionable advice that is informed by deep regulatory insight to clients across industries on a wide range of consumer protection matters.

Jehan is a member of the Advertising and Consumer Protection Investigations group. She represents corporate and individual clients in consumer protection investigations and litigation by the FTC and state Attorneys General and state financial regulators. She advises clients on consumer protection considerations relating to generative and agentic artificial intelligence, state and federal laws governing autorenewal programs, sustainability and other environmental claims, the FTC’s Made in USA rule, the USDA’s National Organic Program, adtech, and other advertising matters. Jehan also represents clients in complex civil litigation involving consumer protection claims.

Before joining Covington, Jehan was a Senior Litigation Counsel in the Office of Enforcement at the Consumer Financial Protection Bureau, where she led investigations into numerous providers of consumer financial products and services for violations of federal consumer financial laws and regulations, including the Consumer Financial Protection Act’s prohibition against unfair, deceptive, and abusive acts and practices.

Photo of Irene Kim Irene Kim

Irene Kim is an associate in the firm’s Washington, DC office, where she is a member of the Privacy and Cybersecurity and Advertising and Consumer Protection Investigations practice groups. She advises clients on a broad range of issues, including U.S. state and federal…

Irene Kim is an associate in the firm’s Washington, DC office, where she is a member of the Privacy and Cybersecurity and Advertising and Consumer Protection Investigations practice groups. She advises clients on a broad range of issues, including U.S. state and federal AI legislation, comprehensive state privacy laws, and regulatory compliance matters.